*Reminder for previous concert goers and notice for the first timers and new fans*
What You Need To Know
Above is the map of the concert venue (Green roof D at Marina Barrage) indicating Venue entry point, registration & ticket booth, merchandise booth and bar.
All ticket holders are to gather at the venue entry point at Level 1. Pre-Sale ticket holders are adviced to come early to queue and register their Peatix ticket. There will be 2 separate queues for standard and peatix ticket holders. There will be no physical tickets issued. Queue and registration begins at 5pm.
Ushers on site will go down the queue and scan the Peatix QR code ticket to check you in. Doors will open at 6:30pm. Please ensure that you have your tickets ready. For any technical issues, do contact Peatix directly here: http://help.peatix.com/customer/en/portal/emails/new.
As for Standard ticket holders, gates will open at 7pm.
To Access Your QR Code Tickets Via The Peatix App:
If you are not using an iOS or Android smartphone, you can bring along a copy of your ticket via print or on your mobile by accessing your Peatix account online or on your mobile browser.
If you have any technical enquiries, you can contact Peatix here: http://help.peatix.com/customer/en/portal/emails/new
For Multiple E-Ticket Holders:
If you are holding on to Peatix tickets on behalf of an individual(s), you can consider using the 'Gift a Friend' feature on Peatix to transfer tickets to them.
Please ensure that when you transfer tickets, you check that the recipient(s) have successfully claimed their tickets prior to arriving at the venue.
Learn how to transfer tickets:
Learn how to claim tickets via the 'Gift a Friend' feature:
If you have any technical enquiries, Please contact Peatix:
http://help.peatix.com/customer/en/portal/emails/new for customer assistance.
The following is for fans who are collecting tickets via SISTIC at the venue before the concert:
Bring any form of identification.
You can collect the tickets from 6:30pm at the SISTIC Booth located at the venue.
No video cameras, professional camera equipment /lenses or audio recording devices
No outside food and drinks to be brought inside.
No bringing backpacks/large bags.
No iPads, selfie sticks, or large signs
No laser pens/pointers, glow sticks or flashlight.
No sharp objects, weapons (guns, knives, explosives, fireworks, wallet chains, spiked belts or jewelry, etc.)
We expect a large crowd for this event, to facilitate smooth entry, please prepare your tickets before arriving at the venue.
Do bring sufficient cash as there will not be any ATM available within the vicinity.
There will be a merchandise booth - Only cash payments are accepted on site.
Like/Follow us on Facebook/Twitter/Instagram & Snapchat. We’ll be posting exclusive updates (before and during the event) - We are so excited!
As we’re counting down, feel free to share about the show on social media. We love hearing from you!
For fans who wish to bring gifts for the band, please read the following:
A box will be placed at the Front Desk.
Please leave your presents in the box before the concert starts. They will then be passed to the band.
Please avoid giving them presents that are too big. We want them to be able to carry them back home without too much difficulty.
Thank you for your cooperation and we look forward to seeing there!